FAQ’s

IS THIS COURSE APPROVED BY THE STATE FOR TICKET DISMISSALS AND INSURANCE DISCOUNTS?

Yes…The Texas Defensive Driving School is approved by the Texas Education Agency and is accepted by all courts in Texas to dismiss traffic tickets and can lower insurance rates by up to 10%. (Be sure to ask your Insurance Provider for details).

CAN I TAKE THE COURSE USING A DIAL-UP CONNECTION?

Note: Because the course is designed to provide our students a rich, multimedia experience, given your low-speed bandwidth connection, our recommendation is that you should select a text based course provider.

HOW MUCH DOES THE COURSE COST?

The fee for the course is $25.00. Included in the price of the course is mailing your Certificate of Completion via First Class Mail after you pass the course. If you are in a rush and you need your certificate delivered overnight, simply upgrade your shipping preference to priority delivery.

HOW MUCH TIME DOES IT TAKE TO COMPLETE YOUR COURSE?

All courses approved by the Texas Education Agency take six clock hours to complete. The good news is that one of the six hours is reserved for break time. While some students choose to complete the course all in one sitting, you may choose to spread the completion of the course over several weeks, logging on and off the course around your schedule. The course will automatically keep track of your progress, so when you log back into the course, you will pick up where you left off.

DOES YOUR COURSE HAVE A FINAL EXAM?

No. After completing each of the chapters, there are short quizzes that the TEA requires that you pass. If you fail a particular chapter quiz, don’t sweat it. After a review, you will be required to test again over another set of four chapter questions. If you fail that set of chapter questions you will be given another review (wake up this time) and a third and final set of four questions. If you fail testing over the third set of questions, you will fail the course. However, if you fail the course, you have the option to retake the complete course again without any additional payment.

WILL MY COURSE EXPIRE?

Yes. From the time you register, you will have 90 days to complete your course. After 90 days, your registration will no longer be considered active.

CAN I LOG OFF AND RESUME THE COURSE AT A LATER TIME?

Yes. While some students choose to complete the course all in one sitting, you may choose to complete the course a little at a time, logging on and off the course around your schedule. The course will automatically keep track of your progress, so when you log back into the course you will pick up where you left off. You have up to 90 days to complete the entire course.

CAN I TAKE THIS COURSE IF I RECEIVED A TICKET IN TEXAS BUT I DO NOT LIVE THERE OR HAVE A TEXAS DRIVER’S LICENSE?

Yes; however, since you do not possess a valid Texas Drivers license, by TEA requirement, you will be required to submit a notarized Statement of Assurance. When you register, you will be notified that you must submit one, and you will be able to print the form from our web site. You must fill it out, sign it, have it notarized, and fax or mail it to us.

IS IT SAFE TO USE MY CREDIT CARD ONLINE?

Yes. We use the latest and most reliable encryption software to ensure that all of your personal information, including all payment information, is kept secure. All credit card transactions are verified by the industry leader, Authorize.net.

WHAT IS YOUR CANCELLATION/REFUND POLICY?

Our refund policy is very simple. You can ask for a course refund simply by making the request within 30 days after you register for the course. However, if you fail a completion section three times, we cannot give you a refund according to TEA policy. However, you will be given the option to retake the complete course again without any additional payment. Please note, if you have not successfully completed the course within 90 days, your registration will be canceled automatically and you will not be eligible for a refund.